How Can We Help?
When will my funds be available?
- Cryptocurrency deposits take between 60 seconds and 15 minutes.
- Exchanges or third parties may cause delays due to batch sending with other users.
- If the funds aren't posted after one confirmation, the transaction will need a minimum of 6 confirmations for it to be credited due to congestion on the network delaying your deposit.
- Transfers from your Digital Wallet to your Joe Fortune account are immediately changed to AUD/USD.
- Exchange is instant when buying cryptocurrency with AUD/USD, or AUD/USD with cryptocurrency.
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